We carry out the remediation plan

Where the plan comes from

Before we are involved, a Certified Occupational Hygienist assesses the property, samples it, and writes a remediation plan setting out what has to happen — which surfaces are washed, what gets sealed, what has to be removed and disposed of, and what standard the property has to reach.

We do not write that plan, and we do not want to. The party deciding how much remediation a property needs should not be the party being paid to perform it. That separation is what makes the end result defensible to a buyer, an insurer or a tribunal.

If you do not have a plan yet, see testing and remediation plans — we will point you to an independent hygienist. We cannot start works without one.

Quoting

Send the plan through and we price the works it specifies. Because the scope is fixed by someone else, you can put our quote beside any other contractor's and compare them line for line — which is not true when each contractor is also writing their own scope.

• Fixed written quote against the plan's scope
• Site visit first where access, waste removal or building rules affect the price
• Variations only where the plan itself changes, and always in writing

The works

What the job involves depends entirely on what the plan specifies. Residue from smoking is largely a surface problem and usually calls for washing and sealing. A property that has had a lab running in it is a different proposition, and the plan will generally require materials to come out rather than be cleaned.

• Detergent and solvent washing of walls, ceilings and hard surfaces
• Removal and disposal of contaminated soft furnishings and floor coverings
• Cleaning or replacement of air conditioning components and ducting
• Sealing of porous surfaces where washing alone will not bring levels down
• Strip-out of plasterboard and linings where the plan requires it
• Contaminated waste handled and disposed of appropriately for the material

We work to the plan as written. If something on site does not match what the hygienist documented, we stop and raise it with them rather than making the call ourselves.

Clearance

Once the works are complete the property is sampled again to confirm it has come back under the guideline. Depending on the job and the client, that is either done by the hygienist who wrote the plan, or arranged as part of our works with results going to a NATA-accredited laboratory.

Either way you finish with documentation showing the property was assessed, remediated to a plan, and verified afterwards. That paper trail is the part that matters later — to a buyer, an insurer, an incoming tenant, or a tribunal.

We also sample as we go, for our own purposes. That is quality control on our work, not a clearance result, and we are clear about the difference.

What we do not do

We do not sell standalone testing, and we do not write remediation plans. Both of those belong with an independent hygienist, and keeping them there is what protects you — a scope written by the contractor who profits from it is worth very little if it is ever questioned. If you need an assessment or a plan, start here and we will tell you who to ring.

Who we work for